Microsoft Dynamics CRM Training Institutes in Bangalore

Microsoft Dynamics CRM Training in Bangalore & Best Microsoft Dynamics CRM Training Institutes in Bangalore



About Microsoft Dynamics CRM Training in Bangalore

MyClass Training Bangalore is a Leading Microsoft Dynamics CRM Training institute in Bangalore providing Real-Time and Placement Oriented Microsoft Dynamics CRM Training Courses. Our Training Institutes are mainly focussed on introducing new methods of Learning by making it Interesting and Motivating. Our Microsoft Dynamics CRM Training Centres spans across all major locations in Bangalore. We provide range of Career oriented courses for different segments like students, job seekers and corporate users. 

MyClass Training Institute has distinguished itself as the leading Microsoft Dynamics CRM Training Institutes in Bangalore. Our Microsoft Dynamics CRM Consultants or Trainers are highly qualified and experienced working professionals with minimum of 6 Years of hands on real time expertise to deliver high-quality Microsoft Dynamics CRM Training across Bangalore. Our Microsoft Dynamics CRM training course includes basic to advanced level. 

Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft. Microsoft, CRM "delivers a holistic view of each customer that enables client-facing employees to make expedited and educated decisions about strategic efforts in the sales, marketing, and customer service fields. In our Microsoft Dynamics CRM Training you will learn Overview of CRM, CRM Sales, Marketing User, Data Management, Customization of Dynamic CRM amnd Extending of Microsoft dynamic CRM. 

Our team of Expert Trainers have designed Microsoft Dynamics CRM training course content and syllabus as per the current Industry Requirements. This enables our Students to be an Industry-Ready Professionals, capable of handling majority of the real-world Scenarios after Successful completion of the Course.  

We Provide Exclusive Course Materials, Interview Questions, Real Time Project Scenarios on Microsoft Dynamics CRM Training which will give our students an edge over other Training Institutes. You can Experience Real-time training in our well equipped labs to excel in Microsoft Dynamics CRM course. Through our associate Training Institutes we have trained more than 800+ Students in Microsoft Dynamics CRM Training. We Provide day time classes, weekend training classes, evening batch classes and fast track training classes for Microsoft Dynamics CRM Training. Our Microsoft Dynamics CRM Training course fee is very economical and tailor made as per Student Requirement.

To Kick Start your Career, Enroll for a free Demo on Microsoft Dynamics CRM Training @ MyClass Training Today!

Microsoft Dynamics CRM Training Course Content

Microsoft Dynamics training course content and Syllabus in Bangalore

Microsoft Dynamics Course Content

Introduction

  • Benefits of Closed Loop Marketing
  • Creating and Using Marketing Lists
  • Marketing Campaigns and Quick Campaigns
  • Quick Campaigns
  • Introduction to Marketing Campaigns
  • Creating a Marketing Campaign
  • Creating and Using Campaign Templates
  • Importing Leads
  • Implementing and Managing Marketing Campaigns

  • Campaigns, Campaign Activities and Marketing Lists
  • Creating and Using Email Templates
  • Sales Literature, Products and Price Lists
  • Distributing Campaign Activities
  • Capturing and Viewing Campaign Responses
  • Working with Campaign Responses
  • Analysis, Reporting and Goals

  • Analyzing Marketing Information with Lists, Views and Charts
  • Working with Reports
  • Creating and Managing Marketing Goals
  • Creating Charts
  • Customizing and Working with Dashboards
  • Sales Management in Microsoft Dynamics

Introduction
  • Overview of the Sales Process in Microsoft Dynamics CRM
  • Core Records in the Sales Process
  • Tracking Competitors and Managing Sales Literature
  • Working with Leads
  • Working with Opportunities
  • Sales Processes, Workflows and Dialogs
  • Working with the Product Catalog

  • The Product Catalog and the Sales Process
  • Unit Groups
  • Adding and Maintaining Products
  • Creating, Maintaining and Using Price Lists
  • Sales Order Processing

  • The Microsoft Dynamics CRM Sales Order Process
  • Opportunities, Quotes, and the Sales Process
  • Working with Orders
  • Working with Invoices
  • Analysis, Reporting and Goals

  • Analyzing Sales Information with Lists, Views and Charts
  • Working with Reports
  • Exporting Sales Information to Microsoft Office Excel
  • Creating and Managing Sales Goals
  • Creating Charts
  • Dashboards
  • Service Management in Microsoft Dynamics

Introduction
  • Getting Started with Service Management
  • Cases and the Service Management Process
  • Queues and Contracts in Service Management
  • Working with Cases in the Case Grid
  • Working with Cases and Contracts

Creating Case Records
  • Working with Cases
  • Contracts and Contract Templates
  • Creating and Working with Contracts
  • Using Contracts with Cases
  • Using the Knowledge Base

  • Article Templates
  • Creating, Approving and Publishing Articles
  • Using and Searching the Knowledge Base
  • Cases and Knowledge Base Articles
  • Working with Teams and Queues

Introduction to Teams
  • Introduction to Queues
  • Creating and Managing Queues
  • Working with Queues and Queue Items
  • Using Workflows with Queues
  • Analysis, Reporting and Goals

  • Service Management Reports
  • Service Management Charts and Dashboards
  • Goal Management for Service
  • Service Scheduling in Microsoft Dynamics

Introduction

  • Service Scheduling Overview
  • Service Scheduling Scenarios
  • Service Scheduling Process
  • Working with Service Activities and the Service Calendar
  • Closing, Canceling, or Rescheduling a Service Activity
  • Using Charts and Reports to Analyze Service Activities
  • Advanced Topics

Understanding the Service Activity Scheduling Engine
  • Resources, Services and Selection Rules
  • Incorporating Customer Preferences
  • Resource and Service Capacity Requirements
  • Understanding Sites and Same-Site Requirements
  • Microsoft Dynamics Customization and Configuration

Business Units and Security Roles
  • Business Units
  • Managing Business Units
  • Security Features
  • Configuring Users and Teams

  • User Management Overview
  • Adding and Maintaining User Accounts
  • Team Configuration
  • Customizing Microsoft Dynamics CRM Overview

  • Customization Methodology
  • Who can Customize Microsoft Dynamics CRM?
  • Types of Customizations
  • Types of Customizations - Solutions
  • Customizing Fields

  • Customization Concepts
  • Field Data Types
  • Field Properties
  • Creating Fields
  • Creating Option Sets
  • Customizing Entities

  • Entity Concepts
  • Modifying Custom Entities
  • Customizing Relationships and Mappings

  • Types of Entity Relationships
  • Creating Entity Relationships
  • Entity Mapping
  • Customizing Forms, Views and Charts

  • Basic UI Customization Capabilities
  • View Customization Overview
  • Charts
  • Form Customization Overview
  • Other Form Objects
  • Creating New Forms
  • Configuring Field Security

  • Field Security Scope
  • Field Security and Other Security Methods
  • Configuring Auditing

  • Enabling Auditing
  • Viewing Audit Data
  • Managing Audit Partitions
  • Configuring Solutions

  • Solutions Review
  • Exporting and Importing Unmanaged Solutions
  • Exporting and Importing Managed Solutions


Microsoft Dynamics CRM Training Duration in Bangalore

Regular Classes( Morning, Day time & Evening)
  • Duration : 30 Days
Weekend Training Classes( Saturday, Sunday & Holidays)
  • Duration : 8 Weeks
Fast Track Training Program( 5+ hours daily)
  • Duration : Within 10 days

Microsoft Dynamics CRM Trainer Profile

Our Microsoft Dynamics CRM Trainers in our MyClass Training Bangalore Center
  • Has more than 8 Years of Experience.
  • Has worked on 3 realtime Microsoft Dynamics CRM projects
  • Is Working in a MNC company in Bangalore
  • Already trained 60+ Students so far.
  • Has strong Theoretical & Practical Knowledge

Microsoft Dynamics CRM Placements in Bangalore

Microsoft Dynamics CRM Placement through MyClass Training Bangalore Center
  • More than 500+ students Trained
  • 87% percent Placement Record
  • 427 Interviews Organized
  • Microsoft Dynamics CRM training in Multiple Locations across Bangalore

MyClass Advantage

  • Real Time Trainers
  • 100% Placement
  • Small Training Batch
  • Flexible Timings
  • Excellent Lab Facility
  • Practical Guidance
  • Hands on Experience
  • Certification Support
  •   Multiple Training Locations

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